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Get closing Ideas to avoid the pitfall of asking for the business and getting either a 'No' or an objection. Bob Hazell explores the way forward.

Get listening Most of us have heard the saying "He/she would make a good salesperson because they've got the gift of the gab". Do you, like Bob Hazell, think the opposite?

Get matching How to match EXACTLY what you are offering with what the customer needs. That's the way to get the business, says Bob Hazell

Get organised Bob Hazell contends that more sales are lost through poor organisation than poor selling. Find out why.

If - with apologies to Rudyard Kipling A sales approach to this famous poem is given by Bob Hazell.

Should we cold call? Times are changing. Should we still cold call, or give up the idea?