Feedback from our
customers Prudential Assurance Company - Sales and Negotiation Skills Development Programme "Excellent programme and delivery.
Many new ideas, it opened up new thoughts for us and reminded me
of other thoughts about sales and relationship building.
Very relevant to us all." Tom Steele, Support Manager. “I would
recommend these workshops to all my colleagues in Quality Leadership
roles in industry. Excellent work, that really helps move Quality
forward” Bert
Hartog, Manager MQA “I've been getting terrific feedback from our people who have been attending our courses with you. People have been coming back on a high and saying things like 'That was the best one day course I've ever been on'. Thank you very much for what you've done so far. They're now clamouring in our sister company to let you loose on them too! Looking forward to the next one” Will Sloan "Having reflected on the course
and spoken to the delegates, I thought I should write and let you know
everyone has been really enthusiastic.
Many said it was the best course they had ever been on; they
thoroughly enjoyed it and are looking
forward to the next one! “Just
a short note to say how much I enjoyed the workshop yesterday. Judging
by the comments made by some of the people that I spoke to you and your
organisation are highly thought of” Bob Davies, Quality Manager "Excellent - it was totally
tailored to Costa needs and completely relevant to my job role. It gave
me loads of great practical ideas". Catriona Gardner, Office Manager. “The
Business Improvement Network workshops provide excellent value for money
and I would recommend attending them to any management or quality
professionals” Andy Burke, Quality Manager - UK Support Services "It was good and very relevant to
us with some new ideas for everyone.
It was specific to the NPTC business and its personnel.
It promoted interaction of managers in a healthy way with
in-depth discussion on their roles and performance." Bryan Jarvis, Chief Executive. "Excellent and very relevant to
us. It was full of
achievable goals, delivered with good pace and in a way that could be
understood and used." Shirley Smith, Financial Controller. “I
much enjoyed the Improving the Internal Audit Process workshop
yesterday. I certainly came away with a number of positive questions and
I shall be exploring my thoughts and the way that we have thus far
addressed the development and application of our management system in
the Agency” Paul Hickman, Development Advisor "Excellent, it gave me many ideas
and was very relevant for me. It
allowed me to focus thoughts on a lot of things and made me think about
how I present. It also
increased my confidence." Richard Reynolds, Associate Director. “I
really enjoy your professional work which is at the top of what the
quality management community does” Julian Usunov, Managing Director “Last
Wednesday was most enjoyable - a good learning/networking environment.
Your leadership was first class” Derek Phillips, Business Improvement Director “Thanks
for teaching the tools so clearly, I felt quite confident that I could
explain the basics - and I did. Wishing you continued success with your
good work” Kim Crooks. Senior Research Associate “The
key difference from other days out of the office is that I have found
tapping into the views of other individuals from very different
companies to mine much more refreshing than listening to conference
speakers. They are trying to tackle the same issues as me, and their
insights and experiences have been invaluable” Fiona Ewart, Quality Manager - Group Pensions “The
series of workshops you developed in collaboration with the Management
Unit at the University of Reading are excellent in content and value for
money, They are lively, informative and fun, where the business issues
of the day are reviewed, and I've noted we leave with a fresh approach
and ideas for improving our business the next day”. Andrew Freckingham, Group Quality Director |
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Advanced Training |