The
Power of Quality Auditing
 |
| the
basic business principles |
for
managers, quality managers and senior staff
|
| description |
Any
company registered – or seeking registration – to ISO 9000
must have trained internal quality auditors.
This one day programme addresses a vital topic that is often
overlooked – the education of management and senior staff on how
to provide an environment in which the audits become a powerful
force for business improvement |
| who
should attend |
Anybody
(especially managers and supervisors) wishing to understand the
role that internal quality auditing plays in business improvement.
Knowledge of ISO 9000 is not assumed |
| features |
What
does auditing actually mean?
How to motivate auditors
The relation between auditing and business objectives
Why ‘non-conformities’ are often good news
How audits generate management information
Why auditors must listen. |
| format |
One
day programme
Highly interactive
Related to each delegate’s own business. |
| benefits |
A
supportive management environment in which internal quality
auditors can contribute fully to meeting the organisation’s
business objectives
Improved ability to sell the business rationale of quality
auditing to management, colleagues and staff. |
